If you’re looking to join a company with a dynamic vision for the future, set your sights on a challenging career with Nikon Metrology. We develop a wide range of measurement systems for dimensional quality control deployed worldwide in automotive, aerospace, and other manufacturing industries. Nikon Metrology has 10 offices and production sites in 8 countries. Are you in for a cha(lle)nge?
We are looking for an enthusiastic Senior Application Engineer based in Leuven – Belgium.
What is your role?
You provide technical support in software and hardware solutions to the 2D Microscopy Sales Team to allow the Sales Team to spend more time on commercial accounts.
You will be involved in all stages of the presales process from offering Expert Automation Advice, Software Development, Hardware Integration, Demonstrations and Nikon Core Product management.
You will work in-conjunction with the Sales Management Team, maintain local centres of excellence and be aware of competitive solutions.
Key areas of responsibility
- Be a technical expert in the assigned product range and share this expertise with fellow Application Engineers.
- Discuss high level technical issues and solutions with new and existing customer’s in the pre-sales process and meet their technical requirements. Keep control over technical discussions with a clear sales strategy in mind.
All technical explanation of the senior application engineer is focused on improving our competitive position. - Drive and manage actively the pre-sales process in collaboration with the sales team.
- Deliver customer demonstrations, benchmarks, training and technical pre-sales support.
- Support the sales team for technical qualification and support them with in depth technical expertise.
- Developing solutions to meet customers’ requirements.
You will not solely rely on existing knowledge and knowledge of more experienced colleagues, but you will actively research new possibilities and knowledge. By distributing new insights, you are seen as a reference in your domain. - Developing and updating best practice usage of the equipment for internal and external customers.
- Project Management during each phase of the project. The senior application engineer could potentially be managing an entire project.
- Providing first line support for customers until system is purchased
- Understand market trend and identify business opportunity.
- Presentations at conferences
- Presentations to C level.
After Sales
- Ensure the training & Helpdesk support provided by NM is deemed ‘Best in Class’
- Training Customers to operate, program and maintain NM products
- Develop new training products to meet current and future business needs
- Writing technical, reference and training manuals
Ancillary responsibilities
- Working independently to initially address customer issues.
- Helping to develop innovative ideas and solutions to customer’s problems.
- Promoting the products and solutions at exhibitions and conferences.
Qualifications
Essential
- Bachelor or Master degree in technical engineering or similar by experience
- 5+ years of experience in a similar position.
- High degree of Programming and IT literacy.
- Knowledge and Experience in Automated and Manufacturing Inspection.
- Proven experience with customer interaction.
- Proficient in English and local language depending on the working area.
- Driving license.
Desirable
- Computer programming experience beneficial
- Microscopy and Metrology Experience
- Knowledge and experience of CAD/simulation beneficial
- Practically competent (can use tools as well as a computer).
- Third Party Hardware Integration
- Product Project Management
Competences
Functional competences
- Commercial feeling – ability to understand customers’ needs
- Ability to give technical training to other application engineers
- Ability to read technical drawings and understand technology.
- Excellent presentation skills.
- Ability to work independently
Core Competences
Be pro-active :
- Broad minded and well informed in order to act quickly and resolutely
- Be creative in finding solutions for our customers’ problems
- Commitment to Customer Excellence and be effective in resolution of customer issues
Seek new knowledge :
- Pioneer new potential through self-study and insatiable curiosity
- Eager to learn high-tech technologies
- Share expertise with others / able to train other people
Communicate well :
- Harmonise diverse skills by thinking out of the box and communicating effectively with other
- Listen to the customer requirements
- Listen to and analyze the customer requirements and come up with proved & verified solutions
Display integrity :
- Work with diligence and sincerity as a responsible individual
- Treat others with respect
Embrace diversity :
- Welcome and value different talents, perspectives and diverse cultures
- Avoid stereotypes and prejudices
Why Nikon Metrology?
At Nikon Metrology, our success is achieved by our employees. Clearly defined common At Nikon Metrology, our success is achieved by our employees. Clearly defined common goals, objectives, and priorities, create a foundation to work with pride and confidence. Our employees highly value the supportive and collaborative working environment and we share our passion for technology and innovation.
Interested?
Please complete the form below and attach your CV.